Keyhold

For affordable-housing operators

Voucher management for affordable buildings.

If your apartments already work with Housing Choice Vouchers, we run the voucher side end to end — at building scale — or consult your in-house team through the process. Specialist help, without adding headcount.

The voucher side, handled at scale

The agency work that eats your staff's time, across every voucher unit in the building.

RFTA via RENTCafé

Requests for Tenancy Approval filed through DCHA's new RENTCafé portal for every incoming voucher tenant.

HQS across units

Inspection prep and fast fixes building-wide, so units pass the first time and payments don't abate.

HAP & recertifications

HAP contracts, annual and interim recerts, and agency rent adjustments — tracked per unit.

Rent-reasonableness

Comparables and negotiation so each unit is approved at the highest lawful rent, portfolio-wide.

Split-rent accounting

Tenant and HAP portions tracked separately, to the penny, across the whole building.

Compliance tracking

Every DC obligation dated and cited in software — nothing slips through at scale.

Two ways to work with us

Option A

We manage your voucher units

Full management of the voucher side of your building — lease-up, inspections, HAP, recerts, and compliance — while your team focuses on the rest of the property.

Option B

We consult your in-house team

Keep management in-house and bring us in as specialists — process design, RENTCafé/RFTA workflows, abatement prevention, and training, so your staff handles vouchers with confidence.

A specialist, not a generalist.

Most management companies treat vouchers as an afterthought. We're built for them — run by a licensed DC/MD/VA agent and long-time voucher landlord, on software that tracks every unit's compliance. At building scale, that's the difference between steady HAP income and a stack of abated units.

Questions, answered

Do you manage the whole building, or just the voucher units?

We focus on the voucher side — lease-up, inspections, HAP, recertifications, and compliance — and work alongside your existing team on the rest. If you'd like full management of the voucher units, we do that too.

We already have staff. Can you just advise?

Yes. Our consulting option keeps management in-house while we design your RENTCafé/RFTA workflows, set up abatement prevention, and train your team to handle vouchers with confidence.

How do you handle HQS across many units?

Our vetted vendor pool preps units to pass the first time and cures any fails fast — building-wide — so HAP payments keep flowing across the portfolio.

Can you help maximize approved rents portfolio-wide?

Yes. We assemble comparables and work rent-reasonableness unit by unit, so each is approved at the highest lawful rent rather than left on the table.

How do we get started?

Start a conversation below or call us. We'll learn about your building, your voucher mix, and where the pain is — then propose management, consulting, or a blend.

Let's talk about your building.

Tell us about your property and voucher units, and we'll follow up — or call (202) 505-2877.

No obligation. We'll never share your information.